Frequently Asked Questions

Am I covered under my policy in the event of a terrorist attack?

Cover remains in place on policies sold on or after the 01-12-2015 under Section B – Emergency medical and other expenses, Section C – Hospital benefit and Section D – Personal accident as long as the attack is not nuclear, chemical or biological and as long as the disturbances were not taking place at the beginning or your trip. When planning to travel it is always advisable to keep yourself up to date with changes that occur in the destinations you intend to visit.

Please also note that our policies would not provide cover for your travel to a country, specific area or event that the Foreign & Commonwealth Office (FCO), World health Organisation (WHO) or regulatory authority in the country that you are travelling from or to has advised against all or all but essential travel.

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