Frequently Asked Questions

If my travel destination is added to the UK government RED list but there are no bookings available in a UK quarantine facility, will my policy cover me for additional accommodation, travel and sustenance charges that I incur to remain in situ until a booking is available?

Unfortunately, this situation is not a listed peril within our travel insurance and cannot be claimed for.

Please visit our coronavirus guidance page for full details on the situations covered by our enhanced cover for COVID-19.