We’re pleased to let you know that our travel policies will provide you with enhanced cover for claims arising as a consequence of COVID-19.
Before you travel, we’ve included cover for cancellation due to you falling ill with COVID-19 and being unable to travel or being required to self-isolate, subject to medical certification or an official test result.
During your trip, all our policies include cover for any medical claim due to COVID-19 while travelling if there was no Foreign, Commonwealth and Development (FCDO) warning against all or all but essential travel due to COVID-19 when you departed.
This extends to reasonable additional transport and/or accommodation expenses up to the standard of your original booking (for example full or half-board, all inclusive, bed and breakfast, self-catering room only), if it is necessary for you to stay beyond your scheduled return date because you’ve failed a COVID-19 test and are required to self-isolate or quarantine at your trip destination.
Please contact the AXA Emergency Assistance team before committing to additional costs, as you may be expected to check whether transport tickets can be arranged without cost or with a nominal administration fee through your original service provider.
We’ve also included cover for curtailment (if you need to come home early) due to the illness of a close relative back home due to COVID-19.
Please visit our coronavirus (COVID-19) guidance page for more information.