If you are a Coverwise Travel Insurance policyholder, our Members Area allows you to view your personal and cover details and download your policy documents.
How to register for the Members Area
You can follow these steps to access the Members Area for the first time:
- After purchasing a Coverwise Travel Insurance policy, visit our new member registration page.
- Enter your policy number (found on your policy schedule and any correspondence we've sent you about your policy) and the email address, date of birth and postcode used for the policyholder details when purchasing your insurance. Press the 'Register now' button.
- Create and confirm a password for your account. Press the 'Set password' button.
- Enter the email address and password of your new account. Press the 'Sign in' button.
You have now registered for the Members Area and can view your details and policy documents using the buttons at the top of the page.
How to log in to the Members Area
If you can't remember your password, you can follow these steps to reset it:
- Visit our Members Area login page.
- Press the 'Forgot password' button.
- Enter the email address, date of birth and postcode used for the policyholder details when purchasing your insurance.
- Press the 'Send password reset email' button.
- Check your emails for a confirmation email from Coverwise with the subject 'Here's the next step to reset your forgotten password'.
- Use the link in the email to visit our Members Area password reset page.
- Create and confirm a new password for your account.
- Press the 'Set password' button.
- Your password has now been updated and you can use the 'Continue' button to log in to your account.
How to access your policy documents
Once you have logged in to your account, you can follow these steps to view and download your policy documents:
- From our Members Area landing page (the first page when you log in to your account), press the 'Your policy' button.
- Select the policy number of the policy for which you'd like to view documents to open your Policy Details Summary.
- Under the 'Your Documents' header, you can select the document you'd like to view, and save it as a PDF to your device.