Frequently Asked Questions


How do you define a UK resident?


Our policies are designed to offer cover to United Kingdom residents, to qualify you must be a permanent resident within the UK and have been registered with a UK medical practitioner for at least 6 months.


We can also consider offering cover to temporary permanent residents on the understanding that they have been living in the UK and registered with a UK GP for at least six months, that their intention is to travel to and from their home in the UK, and where a visa is required for residency purposes, the visa in place at the time of policy purchase runs for a period that is the same length or longer than the period of insurance.


Examples re temporary permanent residents -


Annual multi trip insurance


All travellers to be insured on the policy must:


  • a) Have lived in the UK for at least 6 months on the day the policy is purchased
  • b) Have been registered with a UK GP for at least 6 months on the day the policy is purchased
  • c) Have a visa allowing them to live work/study in the UK beyond the life of the annual multi trip they are about to purchase
  • d) All trips must begin and end in the UK

Single trip insurance


All travellers to be insured on the policy must:


  • a) Have lived in the UK for at least 6 months on the day the policy is purchased
  • b) Have been registered with a UK GP for at least 6 months on the day the policy is purchased
  • c) Have a visa allowing them to live work/study in the UK beyond the life of the single trip policy they are about to purchase
  • d) The trip must begin and end in the UK