This Website operates worldwide and complies with local law and regulations in
about you when you visit this website and generally.
Coverwise Limited shares a commitment to protect your privacy and keep your personal
By submitting personal information (including any sensitive health and medical
information) to us through this website, or by any other means, you consent to its
individual you confirm that you have that individual’s permission to provide it
- General identification and contact information, for example your name, home address,
email address and contact telephone number.
- Information to enable us to provide you and other individuals with products and
services, for example, details of travel plans, the names and age categories of
the individuals you wish to insure, and payment and bank details.
- Sensitive health and medical information, for example, we may need to ask medical
questions to check if you are eligible for the insurance cover we offer or for dealing
with a claim.
- On occasion, personal information about an insured, policy holder or claimant from
their friends or family when they are unable, for medical or other reasons to communicate
directly with us.
- Additional information you provide to let us know your marketing preferences, enter
a prize draw or competition or give feedback.
- Your computer’s identity will be logged by our web server and anonymous information
about how you use this website may be collected using computer cookies and web beacons
(more information is given below about cookies and web beacons).
- We have the capability to retrieve your contact details should you input them on our website using VeCapture by Ve Interactive even if you do not complete your purchase. Such contact details may be used to contact you to assist with your registration/transaction.
How will we use your personal information?
Your information will be kept secure and may be used in a number of ways, for
- to make decisions on whether to offer insurance cover to you and other individuals
- to administer your insurance, including claims processing and renewals
- to investigate and prevent crime, including fraud and money laundering
- to comply with legal and regulatory requirements on us
- to send you marketing information, unless you ask us not to (more information is
given below about marketing)
- to provide access to products and services offered by selected third party partners
- to present this website in the right way on your computer and take account of your
Monitoring and recording of telephone calls
To maintain quality of service and security, telephone calls you make to us, or
we make to you may be recorded or monitored.
Who do we share your personal information with and where?
For the above purposes, we:
- may share your information with our contractors and agents, which include service
providers, insurers and reinsurers, brokers, representatives and selected third
- may put information about claims on a claims register which is shared with other
companies, including insurers, for fraud prevention
- will share information with other third parties if required to do so by law
- may transfer your information inside or outside of the European Economic Area (“EEA”),
including for secure electronic storage.
Whenever we transfer or share information outside, or inside, the EEA we ensure
that it is protected appropriately.
If you do not wish your personal information to be transferred outside the EEA do
not submit information to us on this website or otherwise.
Unless you tell us not to, when you provide your personal information to us, you
consent to us and our selected third party partners, using your information to keep
you informed by post, telephone, email, mobile text messaging or other electronic
means, about products and services which may be of interest to you. We would still
like to do this after your existing policy has ended.
We and our selected third party partners, would like you to receive marketing information
in the ways you prefer so you can choose not to receive marketing information in
particular ways (for example, only by email) or to receive no marketing information
at all. We will provide you with regular opportunities to tell us your marketing
preferences or ask us to stop send marketing information, including on this website
and in our communications to you. You can also contact us by emailing firstname.lastname@example.org
We monitor how this website is used
We monitor this website to see which features are popular or useful for visitors
to improve our services. We may also prepare user statistics or information summaries
for legitimate and lawful purposes, for example to describe our services and their
popularity to our third party business partners and advertisers.
For these purposes, we use cookie and web beacon services provided by third party
service providers to collect information about how you navigate to and through this
website, how long you stay and about your computer, including, where available,
your computer’s address on the internet, operating system and the type of internet
browser that you use.
Cookies - These are text files containing
information which are stored on the hard drive of your computer to collect standard
internet log and visitor behaviour information. Cookies alone cannot be used to
disclose your individual identity. The information they contain identifies your
internet browser, but not you, to our internet servers when you visit this website.
Cookies help us to:
- improve this website and deliver better and more personalised content specific to
your interests by storing information about your preferences
- speed up your searches
- recognise you when you return to this website
- estimate our audience size and usage pattern.
You may refuse to accept cookies by activating the setting on your internet browser
be unable to access or use certain features of this website. Unless you have adjusted
when you access this website. For information about how to disable cookies in your
internet browser please visit:
Web beacons - These are tags located
in website content that collect data remotely. This information is statistical data
about browsing activity and patterns, and does not identify you or contain your
contact information. We use it to help manage and optimise our online advertising.
Web beacons enable us to recognise an internet browser’s cookie when that browser
visits this website and learn which advertisements bring users to this website.
The information collected using cookies and web beacons is shared with our selected
third party partners and service providers, including Omniture Inc (“Omniture”),
who provide reports of this aggregated and anonymous data. To learn more about Omniture’s
privacy standards and use of web beacons, please visit: http://www.omniture.com/company/acquisitions/visualsciences/privacy/policy.
We use a third party advertising company Google Inc, trading as DoubleClick, for
the purpose of serving advertisements on other websites on which we advertise and
measuring traffic coming from such websites. Information derived from your visits
to this website and the websites on which we advertise is used to serve advertisements
to you and a unique third party cookie is placed or recognised on your internet
browser. To opt-out from this advertisement cookie please visit: http://www.doubleclick.com/privacy/index.aspx.
Security of information on the internet
This website is on the internet and the transmission of information over the internet
is not secure unless it is encrypted effectively. Whilst we use industry standard
technology, including Secure Socket Layer (SSL) technology, to secure the information
you enter on this website, we cannot guarantee the security of your information
when it is being transmitted to or from this website and therefore any transmission
of information to or from this website is at your own risk. We cannot guarantee
that information that you voluntarily disclose on the internet outside of this website
is kept private or take responsibility for any unauthorised access or loss of personal
information on the internet that is beyond our control. If you are unhappy about
entering your payment information online, then you are more than welcome to call
to finalise your booking.
This website may, from time to time, contain links to and from the websites of Coverwise
only applies to this website and we do not accept any responsibility or liability
for your use of other websites. Read the privacy policies or notices of other websites
carefully before submitting any personal information. If you have any questions
regarding privacy of your information on other websites, we suggest that you contact
those websites directly.
Correction or removal of inaccurate information
We want to make sure that your personal information is accurate and up to date,
so you may ask us to correct or remove information you think is inaccurate by emailing
Access to your information
You can request access to information which we hold about you (we may make a small
Data Protection Officer, Coverwise Limited, 945 Europort, Gibraltar
or by emailing email@example.com
Companies and businesses are regularly sold or transferred. If this ever happens
to us, any of our companies or any part of our business, the personal information
we hold about you and other individuals may form part of the assets sold or transferred,
but your personal information would be used in the same way as described in this
to a potential seller or buyer of any of our companies or parts of our business
on a strictly confidential basis.