Your policy wording and Insurance Product Information Document (IPID) will confirm the underwriter of your travel insurance policy. Please select the relevant insurer below to view the FAQ information that applies to your policy.
Inter Partner Assistance S.A.
The following FAQ provides information about travel insurance policies underwritten by Inter Partner Assistance S.A. If your policy wording and IPID confirm that Inter Partner Assistance S.A. is your insurer, this FAQ information is relevant to your policy.
POLICY CANCELLATION
Please examine the policy wording and Policy Schedule and contact us in writing within 14 days of receipt of your documents if they do not meet your requirements. You are able to cancel the policy and receive a full refund as long as you have not travelled, no claim has been made or is intended to be made, and no incident likely to give rise to a claim has occurred.
You may also cancel the policy at any time however, if you cancel the policy after the first 14 days of receipt of the documents, no premium refund will be given.
To cancel your policy you must write to us at Coverwise Sales and Service, 4th Floor, Southfield House, Liverpool Gardens, Worthing, BN11 1RY or at info@coverwise.co.uk confirming your request. You are not required to tell us why you have chosen to cancel your policy, but it would be helpful for us to understand why the policy no longer meets your needs.
AWP P&C S.A
The following FAQ provides information about travel insurance policies underwritten by AWP P&C S.A., which is part of the Allianz Group. If your policy wording and IPID confirm that AWP P&C S.A. is your insurer, this FAQ information is relevant to your policy.
You can cancel your Coverwise travel insurance policy at any time, but please note that you will only be entitled to a full refund if:
- You submit your cancellation request within 14 days of receiving your policy documents
- You have not used your policy for travel
- No claim has been made against your policy and no claim is intended to be made
- No incident likely to give rise to a claim has occurred
You can request cancellation of your policy: