Your policy wording and Insurance Product Information Document (IPID) will confirm the underwriter of your travel insurance policy. Please select the relevant insurer below to view the FAQ information that applies to your policy.
Inter Partner Assistance S.A.
The following FAQ provides information about travel insurance policies underwritten by Inter Partner Assistance S.A. If your policy wording and IPID confirm that Inter Partner Assistance S.A. is your insurer, this FAQ information is relevant to your policy.
A policy excess is the amount you are responsible to pay towards making a claim. This amount will depend on your level of cover and the section of the policy you're claiming under.
For example, if you have a Coverwise Gold policy and make a valid claim of £500 for a trip cancellation, the excess for the cancellation section is £100 so you would receive £400 after the excess deduction.
Excess amounts for all of our levels of cover and policy sections are displayed for your review and comparison during the quotation process.
If you've already purchased insurance, the excess amounts for each section of your policy are listed in your policy wording.
Please note that policy excesses are applied per incident claimed for, per section claimed under and per insured person.
AWP P&C S.A
The following FAQ provides information about travel insurance policies underwritten by AWP P&C S.A., which is part of the Allianz Group. If your policy wording and IPID confirm that AWP P&C S.A. is your insurer, this FAQ information is relevant to your policy.
A policy excess is the amount you are responsible to pay against the cost of the claim. This amount will depend on your level of cover and the section of the policy you’re claiming under.
For example, if you have a Coverwise Gold policy and make a valid claim of £500 for a trip cancellation, the excess for the Trip Cancellation section is £50 so you would receive £450 after the excess deduction.
Excess amounts for all of our levels of cover and policy sections are displayed for your review and comparison during the quotation process.
If you’ve already purchased insurance, the excess amounts for each section of your policy are listed in the Cover summary of your policy wording.
Please note that policy excesses are applied per incident claimed for, per section claimed under and per insured person.