Frequently Asked Questions


Does my policy provide cover for high value items?


Our travel Insurance policies provide cover for high value items as standard under the Baggage section.


High value items are defined as:


  • Collectibles
  • Jewellery and watches
  • Gems, pearls and furs
  • Cameras (including video cameras) and related equipment
  • Musical instruments
  • Professional audio equipment
  • Binoculars and telescopes
  • Sporting equipment
  • Computers
  • Radios
  • Drones
  • Robots and other electronics

As these are considered high-risk items, an additional level of care must be taken to avoid loss or theft. For example, cover is not provided for high value items that are left unattended when:


  • Stored inside a vehicle at any time
  • Carried within checked-in baggage in the care of the carrier, tour operator or transport operator

Please note that mobile phones are not covered under the Baggage section of our travel insurance policies.


Our Gadget cover optional add-on can provide cover for mobile phones, as well as a greater level of protection for your gadgets during your trip.


For full details, including high value items and gadget criteria, please refer to the Baggage and Gadget cover sections of our travel insurance policy wordings. Your policy schedule will confirm if you opted to include Gadget cover when your policy was purchased.