You can call our Sales and Service team using the following numbers:
Calling from the UK: 01903 255 650
Calling outside the UK: +44 1903 255 650
Our usual opening hours are:
Monday to Friday: 9am to 6pm
Saturday: 9am to 2pm
Sunday: Closed
All opening hours are shown in UK time.
Bank holiday and festive opening hours
Our opening hours can be different on bank holidays and during the Christmas and New Year period. The opening hours shown below apply instead of our usual hours on the dates listed.
2026 bank holiday opening hours
Friday 25 December (Christmas Day): Closed
Saturday 26 December (Boxing Day): Closed
Monday 28 December (substitute bank holiday): Open 9am to 2pm
2027 bank holiday opening hours
Friday 1 January (New Year’s Day): Closed
Friday 26 March (Good Friday): Open 9am to 2pm
Monday 29 March (Easter Monday): Open 9am to 2pm
Monday 3 May (Early May Bank Holiday): Open 9am to 2pm
Monday 31 May (Spring Bank Holiday): Open 9am to 2pm
Monday 30 August (Summer Bank Holiday): Open 9am to 2pm
Monday 27 December (substitute bank holiday): Closed
Tuesday 28 December (substitute bank holiday): Open 9am to 2pm
These opening hours only apply to our Sales and Service team. If you need emergency medical assistance or want to make or discuss a claim, please use the relevant contact details in your policy documents or confirmation email.