Your policy wording and Insurance Product Information Document (IPID) will confirm the underwriter of your travel insurance policy. Please select the relevant insurer below to view the FAQ information that applies to your policy.
AWP P&C S.A
The following FAQ provides information about travel insurance policies underwritten by AWP P&C S.A., which is part of the Allianz Group. If your policy wording and IPID confirm that AWP P&C S.A. is your insurer, this FAQ information is relevant to your policy.
If you need to cancel a trip for a reason covered by your travel insurance policy, be sure to do so immediately to keep the cancellation costs as low as possible.
Any additional cancellation charges imposed by your travel provider(s) due to a delay in notification will not be covered by your insurance.
Please contact the Allianz Travel Claims team on +44 (0)20 8239 3916 to register your claim, helpful information is also available in the Claims information section of your policy wording.
Inter Partner Assistance S.A.
The following FAQ provides information about travel insurance policies underwritten by Inter Partner Assistance S.A. If your policy wording and IPID confirm that Inter Partner Assistance S.A. is your insurer, this FAQ information is relevant to your policy.
If an insured event occurs and you need to cancel your trip, you must cancel your trip immediately to keep the cancellation costs as low as possible. The later you cancel the higher the cancellation charges are likely to be. Any additional charges imposed by the Tour Operators or service providers due to a delay in notification would not form part of your reimbursement under the policy. Please visit the AXA Travel Insurance online portal to submit a claim.